Here are two techniques to control, manage, and direct better conversation. The Critique Sandwich gives feedback while giving credit to the thoughtfulness of the other person. The BIFF Method applies…
We've all experienced it—the person whose energy lifts an entire room, or the person whose negativity seems to drains area. But what if I told you this "contagious" quality isn't…
You’ve probably heard the phrase “I was triggered.” It’s a common way to describe a strong emotional reaction — but have you ever stopped to think about that word? A…
Have you ever yawned just because someone else did, or felt your stomach drop when you watched someone take a fall? That’s your brain’s “mirror system” at work. Mirror neurons…
Have you ever walked into a room and instantly felt your mood shift—without knowing why? Or noticed yourself being unusually patient and couldn’t quite put your finger on what caused…