The Critique Sandwich: When It Works & When it Doesn’t
When the Feedback Sandwich Works — And When It BackfiresThe Critique, or Feedback, Sandwich has been around for years. I ‘ve written about it before. Open with something positive. Deliver…
The Power to Direct Conversations: Two Techniques
Here are two techniques to control, manage, and direct better conversation. The Critique Sandwich gives feedback while giving credit to the thoughtfulness of the other person. The BIFF Method applies…