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Here are two techniques to control, manage, and direct better conversation. The Critique Sandwich gives feedback while giving credit to the thoughtfulness of the other person. The BIFF Method applies a more structure approach when speaking with a more adversarial person. Both are beneficial in various situations.

The Critique Sandwich: How to Provide Constructive Feedback: Giving feedback—whether at work, in community debates, or among friends—can feel like walking a tightrope. Lean too heavy on criticism, and you risk alienating your listener; heap on praise alone, and nothing changes. Click the link to consider The Critique Sandwich: a simple, research-backed framework that helps you deliver meaningful critique while preserving goodwill.

The BIFF Method: Conversing With Challenging People: When working with challenging people, engaging in conflict often increases tensions. The BIFF Method, created by Bill Eddy, offers a way to communicate to keep things calm and prevents escalation. Click the link to see how you can use it to stay in control.

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Disclaimer: The “Just Suppose Newsletter” and Blog share ideas in exploring personal progress as derived from various sources.  It is intended as information only and is not intended as advice to engage in any specific physical or mental activity.  Always consider whether these ideas, concepts, techniques & activities are right for you & always confer with your health professionals.